Contact Penn Foster

Learner Success Center.
For fastest service from our support team, log into your Learner Portal to live chat with an agent or send them a message. For support by phone see school-specific contact information below.

Transcript Requests
Looking for an official copy of your Penn Foster transcript? Use the Student Record Locator.

Duplicate Diploma or Certificate Requests
Looking for a duplicate copy of your Penn Foster certificate or diploma? Use the Student Record Locator.

Contact Penn Foster Career School

Need Help?
If you are not a student and have a question, you can call: 1-800-275-4410 (Monday-Friday 9:00 a.m. through 6:00 p.m. E.T.) or email an Admissions Specialist. If you are a current student and have a question you can call: 1-888-427-1000 (Monday-Friday 9:00 a.m. through 6:00 p.m. E.T.).

Fax: 1-570-961-4030

Address: Penn Foster Career School
Learner Success Center, 200 Hickory Street, Scranton, PA 18505 USA

Contact Penn Foster High School

Need Help?
If you are not a student and have a question, you can call: 1-888-427-6200 (Monday-Friday 9:00 a.m. through 6:00 p.m. E.T.) or email an Admissions Specialist. If you are a current student and have a question you can call: 1-888-427-1000 (Monday-Friday 9:00 a.m. through 6:00 p.m. E.T.).

Fax: 1-570-961-4030

Address: Penn Foster High School
Learner Success Center, 200 Hickory Street, Scranton, PA 18505 USA

Contact Penn Foster College

Penn Foster College is located in Chandler, Arizona and is authorized by the Arizona State Board for Private Postsecondary Education to award the Associate of Science and Bachelor of Science Degrees, Undergraduate Certificates, and Career Diploma programs. Penn Foster College has contracted with the Student Services Center in Scranton, Pennsylvania to offer enrollment processing and certain student services. 

Need Help?
Students who need to call the college or speak with an instructor can call 1-888-427-0600. Instructors are on duty to answer questions from 7 a.m. to 4 p.m., Mountain Time (9 a.m. to 6 p.m., Eastern Time), Monday through Friday. After that time, and on weekends and holidays, students may leave a message; calls will be returned the next business day. Callers must have their student numbers available.

If you are not a student and have a question, you can call: 1-800-471-3232 (Monday-Friday 9:00 a.m. through 6:00 p.m. E.T.) or email an Admissions Specialist. If you are a current student and have a question you can call: 1-888-427-1000 (Monday-Friday 9:00 a.m. through 6:00 p.m. E.T.).

Fax: 1-570-961-4030

Address: Penn Foster College
Administrative Office, 3133 West Frye Road, Suite 215, Chandler, AZ 85226 USA

Outside of the USA

Penn Foster Career School

Address: Learner Success Center, 200 Hickory Street, Scranton, PA 18505 USA
Phone: (USA Country Code 1) 570-961-4033 (Monday-Friday 9:00 a.m. through 6:00 p.m. E.T.)

Fax: 570-702-8380

Email: [email protected]

Penn Foster College

Address: Learner Success Center, 200 Hickory Street, Scranton, PA 18505 USA

Phone: (USA Country Code 1) 570-961-4060 (Monday-Friday 9:00 a.m. through 6:00 p.m. E.T.)

Fax: 480-947-2680

Address: Administrative Office
3133 West Frye Road, Suite 215, Chandler, AZ 85226 USA

Phone: (USA Country Code 1) 570-961-4060 (Monday-Friday 9:00 a.m. through 6:00 p.m. E.T.)

Email: [email protected]

For Employers

Looking for Employees? Penn Foster will post your job openings for free. Employers looking to find the right help, with specific skills and training, will be able to reach thousands of current students, near graduates, and graduates through job postings at no charge. Please fill out a Job Posting Request, and we will contact you when your opening is posted.

Third Party Ordering

If you are an employer, verification company, government agency or another school trying to obtain a transcript on a student's behalf, use parchment exchange to get started.

Affiliate Partnership

If you are looking to help potential students learn more about Penn Foster and would like to become an affiliate partner, reach out by completing the affiliate partnership contact form.